Frequently Asked Questions

Q: How does it work?

When you sign up, we start by taking an in-depth look at your account to identify your ideal target audience. Next, we compile a list of target accounts whose current following is well-aligned with your ideal target audience. 
From there, we are able to isolate the most engaged followers of those accounts and interact with them via liking and following, to draw their attention to your page. Given that they are already following an account similar to yours, those individuals will be predisposed to be interested in your content, which creates a high probability that they will choose to follow your account. 
Over time, we are able to see which target accounts are yielding the highest conversion ratio for your page, and we refine our process based on that data to create an ultra-targeted strategy for your account.

Q: Are these real followers?

Absolutely. We are able to drive highly targeted traffic to your page by engaging with members of your target audience. However, the degree to which these individuals choose to follow your page will depend on a variety of factors, including content quality and posting frequency among many others.   

Q: How does the targeting work?

We implement a number of different processes as a part of our overall targeting strategy. One major component of our strategy is our target sources, which fall under three main categories:
* Target Accounts
* Target Hashtags
* Target Locations
As we have mentioned above, target accounts allow us to interact with users who are engaging with accounts similar to yours. In addition, target hashtags allow us to interact with users who have posted content using your desired hashtag. Finally, target locations allow us to interact with users who have posted content geotagged at your desired location.

Q: What is a conversion?

As it pertains to Elite Marketing, a conversion occurs when a user chooses to follow your account in direct response to an action that we perform on our end. As such, your conversion rate is calculated by dividing the total number of followers gained by the total number of actions we perform. In other words, you can think of your conversion rate as somewhat of a follow-back rate. 
What separates Elite Marketing from any other Instagram growth service is that we are able to calculate the conversion rate for each account on your target list. In doing so, we can see exactly which audiences your page is resonating with, then refine our targeting based on that data.

Q: Will you be posting on my Instagram?  

No. We will not post on your behalf unless that is what you desire. We do offer Instagram Management as a monthly service, but if you are looking for just growth, you do not have to worry about our team posting on your account. If you are interested in this service for your account, feel free to reach out to us at and we can find a solution for you. 

Q: Am I guaranteed to gain the number of followers stated on my plan?   

The ranges outlined for each plan are simply estimates based on historical data. Given that results may vary from one account to another, we cannot guarantee that any one account will gain a specific number of followers. As such, we invite you to participate in our 5-day free trial to get a better understanding of our process and the growth potential of your account. After the trial period, we provide reporting specific to your account, which includes data-driven growth projections among other key metrics that we track during the 5 days.

Q: Am I locked into any contract?   

No. Our subscription plans are on a monthly basis. If you are not pleased with our service, you are free to cancel at any time. 

Q: What does “Whitelist Import” mean?  

Your Whitelist is the group of accounts that are safe from being affected by our process. Before we begin working on your account, we import your current following list to your Whitelist to ensure that those accounts do not get unfollowed through our process.  

Q: What are “User Profile Filters”?  

User Profile Filters are a group of specific parameters we use to exclude unwanted accounts from our process. Some of the filters we use are as follows: 
* Profile Picture
    * Exclude users with no profile picture
* Post Limit
    * Exclude users who have not posted a minimum number of posts
* Follower Limit
    * Exclude users based on the number of followers they have
* Following Limit
    * Exclude users based on the number of accounts they are following
When used in conjunction, these user profile filters are a powerful method of removing bot/spammy accounts from our targeting.

Q: How does the “Automated Direct Messaging” work?  

Our automated direct messaging system allows you to send a predefined message to new users who choose to follow your account. This messaging system is a great way to greet your new followers or encourage them to take a specific action, such as reading your latest blog post or purchasing your product.   

Q: Do you offer agency rates? 

Yes, we do offer discounted rates for agencies looking to bring on multiple accounts or we have an option for you to use our software for yourself for your own clients. If you’re interested in learning more about our agency rates, please contact us at

Q: What is “White Label Reporting for Agencies”? 

In addition to our standard reporting, we can prepare custom reports for your agency with your own logo and branding. These reports can be passed on directly to your clients as monthly deliverables. 
These reports are a very effective way to visualize account performance and increase your value to your clients. If you’re interested in learning more about how to get started with white label reporting for your agency, please contact us at

Q: I just completed my order, what now?  

One of our lovely account managers will be reaching out to you shortly to get your account all set up on our end!